Delivery/Set up/Pick up

​You can expect ​delivery and set up of your Charleston Yard Cards anytime between 7:00-10:00am (during daylight savings time).  CYC pick-up will occur the morning after your event after 7:00 to 9:00am respectively. *unless discussed otherwise and agreed upon by both parties.

Payment

We accept Venmo @chsyardcards. We also accept personal checks and cash.  

Hazardous Conditions

We may be unable to deliver a greeting during severe, hazardous weather conditions.  We will attempt to reschedule delivery, or a full refund will be issued.


Rental Policy

  • Payment is required at booking in order to confirm/hold your reservation.

  • For the safety of everyone, please do not play on/around the greeting.

  • Please do not remove/move any signs, including our advertising sign.

  • Please do not dispose of any signs.

  • Please cancel lawn services while the greeting is installed.

  • If negligent damage occurs to any signs (dogs, moving, weed eaters, etc.), you may be invoiced for replacements.

  • Memorial Yard Signs and all representatives are not responsible or liable for any personal injury or property damage that may occur by the placement of our signs.


Refund Policy

  • If you must cancel your booking, you may choose to receive 1/2 of the booking fee as a refund, or you may credit the full fee toward a future booking.

  • In the event of inclement weather we may not be able to set up the greeting. You will receive a full refund in this case.

  • No refunds will be given: if we are given the incorrect delivery address; ​the recipient of a gifted greeting asks us to remove the greeting; if we are denied access to a gated community; if animals prevent us from delivery or any circumstances that prevents us from delivery that are out of our control.

  • A $25 re-delivery fee will be charged if we must return to remove, move and re-setup a greeting at the correct address. This also applies if we are unable to gain access to your property and must return at a later time/day to install.


By placing an order/booking with Charleston Yard Cards you agree to all policies above.